There's no image feed from my document camera. What's going on?

If you're using Windows 10, you might have to manually go into your privacy settings to allow access to external cameras. To do that, please follow the steps below:

  1. Click the Windows icon on the bottom left (the 'Start' menu)
  2. Click the gear icon to go into Windows Settings
  3. Click 'Privacy'
  4. Under 'App permissions', click 'Camera'
  5. Here you'll find a list of all the apps that have access to your camera. Make sure that IPEVO Visualizer is switched to On. 
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