(Windows) I cannot install the driver. The Setup program crashes after language selection.

Please follow these steps to fix the problem:

  1. Restart your computer.
  2. Enter the following line in the command prompt: %USERPROFILE%Local SettingsTemp
  3. The Temp folder, in which the OS stores temporary files, will open.
  4. Make sure you can see all hidden files by enabling the “Display all hidden files and folders” option in My Computer > Tools > File Folder Options > View.
  5. Delete all files from the Temp folder.
  6. Reinstall the driver.
Have more questions? Submit a request


Powered by Zendesk