Conversation is lagging.

This might be caused by a network connection problem. To check your network connection, ping your Internet Service Provider (ISP) or a generic web address to see the amount of delay in the network.

  • Open the Command Window from Start menu > All Programs > Accessories.
  • Type in "ping <ISP address or website> -t" and you'll see the response time streamed in real time. For example, to ping www.yahoo.com, type in "ping yahoo.com -t".

The amount of delay should not go beyond 100~200 ms in order to have a smooth conversation over the web. If it does, we recommend that you work with your Internet Service Provider to resolve the situation.

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