The keys on the phone do not work anymore although dialing through the software works.

Check the followings:

  • Update the driver to the latest version.
  • Make sure FR-33.2 is selected as the audio device in Skype (in Windows, Tools > Options > Audio Settings)
  • Make sure the IPEVO Control Center (ICC) is activated. If the ICC icon does not appear in the bottom task bar, select Start button > Programs > IPEVO > IPEVO Control Center.
  • If the screen says Skype is not activated, go to Skype and select Tools > Options > Advanced Settings and make sure ICC is allowed to access Skype API.
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