I've turned the volume knob all the way up but still find the speaker volume is far too low and difficult to hear.

Please check if your system or messaging app volume is set to too low. You can increase the volume to mid or high and adjust the green knob on VX-1 to find a clear volume for your conferencing need. Please also check if the remote party is having the microphone recording volume set to too low. If so, please ask them to increase record volume or turn on microphone gain.

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