The person I am calling cannot hear me.

1. Your microphone is set to Mute. If the LED indicators on VX-1 are red then your Microphones are currently muted. Press the red mute button to unmute. If the indicators are green please check to see that your microphone has not been muted on your iDevice or Computer.
2. The person you are calling has set their speaker on mute. Please ask them to unmute their speaker
3. The person you are calling has set their speaker volume too low. Please ask them to increase the speaker volume.
4. Make sure you have selected VX-1’s microphone as the active microphone in your software or application (PC/Mac only).
5. Your microphone sensitivity is set to low. Please adjust the microphone sensitivity to high. VX-1’s default microphone sensitivity is set to high, so you should only need to adjust sensitivity if you have adjusted it before (PC/Mac only).

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