No image shows up/the screen is dark (VGA monitor or projector).

When connecting VZ-1 HD directly to a monitor/projector we recommend the following steps:

  1. Plug the VZ-1 HD to a power outlet, but don't plug in the VGA cable yet to any end. 

  2. Turn on the VZ-1 HD, and then plug in the VGA cable to the VZ-1 HD. 

  3. After that, connect the VZ-1 HD to your monitor/projector using the other end of the VGA cable.

If the problem still persists, please try a different USB power adapter. You can use any USB power adapter from another working VZ-1 HD, smartphone or tablet. You can also try using different VGA cable or monitor. Lastly, you can try different resolutions using the resolution selector in the front of the camera. 

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    Kelly Gleason

    I followed hers steps. It still doesn't work.

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